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Care & Repair

TRACEY CHEN jewelry is made of precious gems. To maintain its original color, we recommend that you take care of it
carefully and store it properly, just like wearing and caring for any other high-end jewelry.

Following the advice below can help you maintain jewelries better: 

  • Return to TRACEY CHEN for a regular inspection every six months.
  • The gems of TRACEY CHEN are hard natural gems, but any impact on the ring and claws can cause the gems to loose or chip. Please do not wear the jewelry to do anything that may affect the gems or the ring.
  • To avoid damage, vibration and scratching of jewelry, during any housework, activities that will use corrosive products (cleaning, washing dishes), gardening, sports and before going to bed, please do not wear jewelry.  This will help protect and maintain the integrity of jewelry .
  • Avoid exposing jewels to heat. Severe temperature changes will cause irreparable damage to the jewels.
  • When spraying perfume and makeup, the chemical components in the cosmetics can cause damage to some gems.

Regarding the conservation and storage of Pearls

We also recommend that you

  • After wearing pearls, please use a soft cloth to gently wipe off the adhered grease and dirt; do not use facial tissues, because some facial tissues will wear the pearls.
  • If you have pearl beads, we recommend that you change the thread every two years. Skin oil and frequent wearing will cause the thread to lose its elasticity and cause slack or break; please keep the beads beautifully crease to avoid breaking.
  • Avoid spotlight: pearls are organic gems, please avoid exposure to sunlight or strong light.
  • Avoid covering with absorbent cotton: absorbent cotton has a bleaching effect, which can chang pearls’ color.
  • Avoid splashing soap bubbles into the crevices of the jewellery, causing it to lose its luster.
  • Keep away from hard objects.
  • Keep away from high temperature, high humidity and extremely dry places.